Learning Experience Design

Reducing advertiser TikTok ads account suspensions, and increasing platform spend.

Put user safety and advertiser experience at the center of integrity education initiatives.

TikTok Advertiser Micro Learning Center

Shipped policy micro learnings localized and deployed via TikTok Ads Manager at relevant points during advertiser journey. Each micro learning combines Business Help Center content, policy-specific TikTok video, and a relevant quiz.

TikTok Sales Account Suspension Module

Transformed complex account suspension policies into structured, localized eLearning with clear visuals and assessments to align singular process globally.

TikTok Automoderation Basics Module

Simplified complex human machine workflows, and how rule based strategies leverage artificial intelligence to improve human moderation performance.